FAQ

1. Where are you located?

Location on Google Maps: (https://maps.app.goo.gl/TzenzzaF4bLRYcnFA)

Operating Hours: Monday to Saturday, 9:00 AM to 5:00 PM UAE Time

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2. What payment methods do you accept?

We accept Visa, MasterCard, and other secure online payment options. All payments are processed through a secure payment gateway.

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3. How long does delivery take?

Delivery times vary depending on your location. Orders within the UAE are typically delivered within 2–3 business days.

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4. Do you offer international shipping?

Currently, we primarily ship within the UAE. Please contact us for international shipping inquiries.

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5. Can I return or exchange an item?

Yes, returns or exchanges may be accepted within a specified period, provided the item is unused and in its original condition and packaging. Please contact us to initiate a return request.

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6. Are Cushions included?

Yes, the displayed price includes both the cushion and cushion cover for all our cushion items.

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7. Do you accept special requests or orders?

Yes, we do accept special requests and custom orders. Please contact us with your requirements, and our team will be happy to assist you.

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8. I'm a designer. Do we get discounts/commissions?

Yes, you can register by sharing your trade license via WhatsApp at +971 50 126 1067. Once received, our team will share the details of the available discounts and guide you on how to avail them.

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